ALTERNATIVE DISPUTE RESOLUTION
In the event of a dispute, the consumer may turn to an Alternative Dispute Resolution (ADR) entity:
Lisbon
Lisbon Consumer Dispute Arbitration Center
Rua dos Douradores No. 116, 2nd Floor, 1100-207 Lisbon | Tel. 218 807 030
juridico@centroarbitragemlisboa.pt; director@centroarbitragem.pt
www.centroarbitragemlisboa.pt
Porto
Porto Consumer Information and Arbitration Center
31 Damião de Góis Street, Store 6, 4050-225 Porto | Tel. 225 508 349/225 029 791
cicap@mail.telepac.pt |www.cicap.pt